I can't believe that nobody has thought of this. If any of the leaders announced this tonight, they'd win in a landslide (well maybe not Harper as he can't be trusted). All they'd have to say is "A government led by me, will sort out Air Canada once and for all". Let's face it, we've all been screwed over by these chumps. Nobody can figure out their ticket price structure. The snacks are poor. There's no hope that you can call through to their customer service department within 30 minutes. Charges for a second bag. A general lack of information at the airport. I once checked the box and bought a food voucher on-line for a flight only to be informed on the plane that they didn't serve food as the journey was too short. Unnanounced gate changes and the Big Daddy of them all - "I'm sorry, but we don't have a seat for you on the plane". This is the message Fran received a little over an hour ago as she returns from 2 weeks in Ontario.
What do you mean no seat? Unless somebody vomited all over one and it's been taken out and cannot be replaced, there's got to be a seat. You sold me one. Can you count? "But, its been overbooked". You are all tapping keys on a computer, surely it can keep track of the number of seats and the number of people wanting seats. It should be a relatively simple process to say "whoa, that's it, we are full". But no, in Air Canada's logic model, it says some peope will probably miss their flight due to delays elsewhere, so why not take a chance and let a few more slide in. Didn't it used to be the other way around and people could buy stand-by tickets with the hope of some poor bugger getting stuck in Thunder Bay.
Air Canada - what a joke.
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